Heading - Expert Evaluation

What is an expert review and why do I need it?

Where time is short and you need an immediate opinion as to the usability of your product and how you can improve it, our expert review service is an ideal starting point. On average, an expert review generates at least 50 ways of improving your product.

By using Stamford's usability standards and guidelines together with best practice heuristics from academia and other expert sources, we can rapidly assess the usability of your product.
It provides two main benefits:

  • The opportunity to review your product at whatever design stage it's at. This will result in practical recommendations for usability improvements that can be made immediately.
  • The chance to assess your overall design programme to see how it addresses usability issues and to find the best way forward for a user-centred design approach.

What you get

We provide you with two main products:

  • Results and recommendations workshop allowing the interactive discussion and agreement of the way ahead for each recommendation
  • A report containing:
    • An executive summary
    • A detailed discussion of each product design issue and the recommendation put forward. Each recommendation is justified and prioritised for action
    • A discussion of the overall development programme with recommendations as to how best to accommodate user-centred design.

10 common usability heuristics or "rules of thumb"

  • Visibility of system status
  • Match between system & the real world
  • User control & freedom
  • Consistency/standards
  • Error prevention
  • Recognition rather than recall
  • Flexibility and efficiency of use
  • Aesthetic and minimalist Design
  • Error recovery
  • Help and documentation.